Refund Policy

Zeal to Learn 365 (“we”, “our”, “us”) is committed to providing high-quality workshops and services to our users. If you are not satisfied with your purchase, please review our refund policy below.

Workshop and Service Refunds

  1. Eligibility for Refunds:
    • Live Workshops: If you are unable to attend a live workshop you registered for, you may request a refund up to 24 hours before the workshop start time. No refunds will be issued for no-shows or requests made less than 24 hours before the workshop.
    • Pre-recorded Workshops: Refunds for pre-recorded workshops are not available once access has been granted.
    • Subscription Services: If you have subscribed to a recurring service, you may cancel your subscription at any time. Refunds will not be issued for the current billing period, but you will not be charged for subsequent periods.
    • One-Time Services: Refunds for one-time services are available within 7 days of purchase if you are not satisfied with the service provided.
  2. How to Request a Refund:
    • To request a refund, please contact our support team at [email@zealtolearn365.com] with your order details and the reason for your refund request.
    • We will review your request and notify you of the approval or rejection of your refund within 7 business days.
  3. Approved Refunds:
    • If your refund request is approved, we will process the refund to your original method of payment within 14 business days.
    • Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
  4. Non-refundable Items:
    • Digital products that have been accessed or downloaded.
    • Personalized or customized services once the service has been initiated.
    • Any promotional or bonus items received as part of a purchase.

Changes to this Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Refund Policy periodically to stay informed about the terms governing refunds for our workshops and services.